ADDRESS
DUBAI OFFICE
Shop No: 2, Belghuzooz Al Raffa Building,
Bur Dubai, Dubai, UAE.
PHONE
Tel: +971 4 345 1530
Mobile: +971 50 242 4117
EMAIL ADDRESS
Mail: info@e-zonetech.com
Sales: sales@e-zonetech.com
FREQUENTLY ASKED QUESTIONS
Yes, we guarantee that you will receive the same product as shown in the picture.
Our product images accurately represent the items you will receive.
If there are any significant differences, please contact our customer support for assistance.
We accept major credit cards, such as Visa, Mastercard, American Express, and Discover. We also offer cash on delivery.
Shipping times vary depending on your location and the shipping method selected. Typically, orders are processed within 1-2 business days, and delivery can take an additional 3-7 business days within the United Arab Emirates.
We offer a 15-day return policy for most items. If you're not satisfied with your purchase, you can return it within 15 days of delivery for a refund or exchange. Please review our Return Policy page for more detailed information and any specific conditions.
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment through our website or the shipping carrier's online tracking system.
We understand that sometimes changes need to be made. If you need to modify or cancel your order, please contact our customer support as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, it cannot be changed or canceled.
You can reach our customer support team by visiting our Contact Us page on our website. We provide multiple contact options, including email, phone, and live chat. Our support team is available during business hours and strives to respond to all inquiries within 24 hours.